Contact us directly on home@merchhouse.eu

About our low prices and fair margins

In practice, it is impossible to guarantee the lowest price in the environment we live in and the whole world is a big trading place where everyone can bid. We will therefore not promise anything that we know in advance that we cannot keep. But we can promise to find a solution that will satisfy you and where the quality of the delivery exceeds the investment and your expectations. The fact that we also operate with margins that are on average up to 20% below our competitors is due to the fact that our costs are low and our network is strong. At the end, it must depend on a test and as mentioned, you can regret everything all the way up to the acceptance of the proof, without any binding obligations.

Delivery- and handling cost in reality

We deliver all orders free inside the EU if they exceed EUR 800.00 per brand. A fee will be added for orders below EUR 400.00. You can send to one address per order. Special rules apply for deliveries to Norway, Greenland, the Faroe Islands and for samples. Please contact us by e-mail (sales@enhouse.com) if you need us to send an order to countries outside the EU as well as Greenland or the Faroe Islands.We will then take the dialogue and the task from there and ensure that you get an offer that includes all costs without surprises. Samples are settled at a fixed low price for shipping per brand and the unit price of the product.

Please do ask us and about everything

With our many years of experience in offering and delivering satisfying promotion solutions to Nordic companies, we certainly know how overwhelming a task it can seem for our customers who have not tried to overview, choose and order promotional gifts online. That is why we are always ready to offer our free and qualified advice by phone (4453 1222), e-mail (sales@penhouse.com) or through our online chat. The quickest way is by phone, the best is an email and preferably with a possible logo and an explanation of what is being sought and the need. Our online support manager, Jens, is waiting for you to get in touch with him, so here you are in good old fashioned human hands.

Get a inspiring design and a correct offer

Are you in doubt about where your message and logo will look best when it comes to colors, placement and, not least, product? Get an inspiring design proposal and a binding price quote for us. Use the button next to each product called "Order a free quote" or send an email (sales@penhouse.com). If you need a design proposal, we need a logo and preferably printing colors in the Pantone scale.If you just want a fixed quote, we need to ask for item numbers, number of logo colors, placement and the current quantities. We make sure that you hear from us within a very short time and are kept informed about the status of your assignment. We are only real and live people you communicate with.

Order samples of the products you are looking at

A product should feel right and look good. The best way to make sure is to order a sample before you buy. Choose the ones you like best and we'll send you samples of them. We will charge a small delivery cost per brand you order (they are shipped from different factories). We  reserve the right to refuse an order for samples in special cases. You can also order a design on one of your selected samples (we can't generally offer you designs on all selected products). Use the button found on each product called "Order a free quote", and fill in all the fields and we'll take over from there.

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